Privacy Policy
1. Introduction
At Alka, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.
2. Information We Collect
We may collect personal information directly from you when you use our website, book a room, or contact us. This information includes, but is not limited to, your name, email address, phone number, and payment details. We may also collect data on your interactions with our website, such as IP addresses, browser type, and device information, to enhance our services.
3. How We Use Your Information
We use your information to:
• Process bookings and payments
• Communicate with you about your stay, inquiries, or any service updates
• Improve our website and services by analyzing user interactions
• Send you promotional offers, if opted in
4. Sharing Your Information
Alka does not sell or rent your personal data to third parties. However, we may share information with trusted partners to facilitate services (e.g., payment processing) or as required by law.
5. Security of Your Information
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies help us analyze web traffic and remember user preferences. You can choose to accept or decline cookies through your browser settings, though this may limit certain website functionalities.
7. Your Rights
You have the right to:
• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your data, within legal and regulatory limitations
• Withdraw consent to data processing where applicable
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
9. Changes to This Privacy Policy
Alka may update this Privacy Policy periodically. Any changes will be posted on our website, and the “Last Updated” date will reflect the latest revision.
10. Contact Us
If you have questions or concerns regarding our Privacy Policy or data practices, please reach out at [email protected].
By using our website and services, you consent to the terms outlined in this Privacy Policy.